Communication of complex information albers michael j. Communication of Complex Information : Michael J. Albers (author) : 9780805849936 : Blackwell's 2019-03-26

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Communication of Complex Information by Michael J. Albers (ebook)

communication of complex information albers michael j

To build an effective design that addresses complex information needs, one must look at research from psychology, sociology, human computer interaction, and technical communication, and develop a complete picture of the situation. However, to support complex problem-solving, the design must place the information within the situation context and allow users to develop and maintain situation awareness. We also found a significant increase in age of acquisition, syntactic complexity measured in mean number of modifiers per noun phrase , and indicators of analytical and logical difficulty. The user's ability to access information—including locating and relocating information, comprehending the material, building mental models, and remembering found information—may differ from user performance with desktop interfaces in substantive ways. With a minimum of three separate dimensions to capture topic knowledge, detail required, and user cognitive ability, this model provides the writer a means of connecting content with information requirements and ensuring the dynamic document fits varying audience needs.

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Michael Albers

communication of complex information albers michael j

It is important for designers to understand those reasons so they can critically analyze the situation and make decisions about the applicability of the rule. Technical communicators are uniquely skilled to handle this phase of on-line report design. For information systems, taking the raw data in a system and deciding what is signal and what is noise proves to be extremely difficult. For the first time it takes places in a non-English speaking country. As technical communication gains the technology to deliver dynamic custom documents, the importance of the upfront analysis increases. I hope that this special issue inspires researchers to look long and hard at the potential effects of technology on technical communication's future. Since these errors are cognitively-based and occur before any physical action, it is harder to analyze their cause or incorporate changes to reduce them in a design.

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Michael Albers

communication of complex information albers michael j

The amount of information available for any realistic complex situation is likely to overwhelm most users, as well as stymie any designer tasked with presenting the information. To build an effective design that addresses complex information needs, one must look at research from psychology, sociology, human computer interaction, and technical communication, and develop a complete picture of the situation. The design presented to readers must be an integrated presentation that supports achieving their goals within their situational context. You should start right now! Choosing, structuring, formatting, and displaying information to allow easy access and to facil The amount of information available for any realistic complex situation is likely to overwhelm most users, as well as stymie any designer tasked with presenting the information. It strives to provide clear understanding of how the user thinks and what the user needs, so interface operation, content, and presentation can maximize their respective potentials in communicating with a user. It will also be useful for system designers and researchers, and those studying adaptive hypertext and related topics. Before earning his PhD, he worked for 10 years as a technical communicator, writing software documentation and performing interface design.

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Communication of Complex Information: User Goals and Information Needs for Dynamic Web Information. Michael J. Albers. Mahwah, NJ: Lawrence Erlbaum Associates, 2004. 263 pp

communication of complex information albers michael j

The small screen size, text-based design, and cumbersome interface manipulation requires verification of the current design guidelines to ensure they support efficient information retrieval. To maximize the information content, future technical editors require tighter control over information consistency and content. Purpose: A substantial skill in comprehensive editing is the ability to write constructive comments to the author. Understanding the terminology used by different user groups as they interact with a system's information is a primary focus of information analysis. This paper addresses the issues surrounding analysis and design which supports developing web-based information for use in situations which require supporting multiple levels of audience knowledge and ability.

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Communication of Complex Information, Michael J Albers

communication of complex information albers michael j

In this paper, we report preliminary findings from an experimental study in which twenty-eight users answered questions by performing strategic information searches on web pages. Providing large amounts of information in a coherent and usable format remains an unresolved problem. His research interests include designing documentation focused on answering real-world questions and online presentation of complex information. © 2004 by Lawrence Erlbaum Associates, Inc. To help prevent this overload, the designer and writer need to carefully consider the issues of what are the most salient information elements for the reader and what can be done to queue the reader that this is the most salient information. Reseña del editor: The amount of information available for any realistic complex situation is likely to overwhelm most users, as well as stymie any designer tasked with presenting the information. As such, this volume presents the analysis that needs to be done before the interface is designed and before content is created.

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Communication of Complex Information: User Goals and Information Needs for Dynamic Web Information. Michael J. Albers. Mahwah, NJ: Lawrence Erlbaum Associates, 2004. 263 pp

communication of complex information albers michael j

This volume is intended for technical communicators, human-computer interaction designers, and information designers. They are creating information that helps readers reduce their uncertainty about the overall situation and its future development as they read to decide. Writing documents focused on reading to decide means shifting from creating texts about how to perform tasks to creating texts with an understanding people's information needs and how they interact with information. The amount of information available for any realistic complex situation is likely to overwhelm most users, as well as stymie any designer tasked with presenting the information. This article defines information design as being closely related to Kolstenick and RobertsÂ’s construct of extra-textual and supra-textual levels, which discuss how the page looks and how text appears on the page, without worrying about the text itself. Too many information creation projects suffer from different groups all lobbing for their content to be included; a focus on reducing uncertainty helps cut through that lobbying. It strives to provide clear understanding of how the user thinks and what the user needs, so interface operation, content, and presentation can maximize their respective potentials in communicating with a user.

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Communication of Complex Information by Michael J. Albers (ebook)

communication of complex information albers michael j

User terminology directly reflects audience groups' mental models, how they perceive the overall situation, and how their needs differ from other groups. Questions posed before, during or after a usability test should be constructed specifically to measure the reduction in uncertainty. This volume is intended for technical communicators, human-computer interaction designers, and information designers. It will consider how the need to address different tasks and audience forces compromises on the writer to meet those different needs, when each audience has different definitions of which information constitutes signal and which constitutes noise. It strives to provide clear understanding of how the user thinks and what the user needs, so interface operation, content, and presentation can maximize their respective potentials in communicating with a user.

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Michael J. Albers

communication of complex information albers michael j

Choosing, structuring, formatting, and displaying information to allow easy access and to facilitate understanding are critical issues for effective design. Providing large amounts of information in a coherent and usable format remains an unresolved problem. The amount of information available for any realistic complex situation is likely to overwhelm most users, as well as stymie any designer tasked with presenting the information. Marine Corps, was performed with 13 Marines as participants. It will also be useful for system designers and researchers, and those studying adaptive hypertext and related topics. This book develops a foundation for analysis and design of the approaches to providing complex information in real-world situations. Thus user ability to retrieve information---including locating and relocating information, building mental models of the website, and remembering the information once the user has found it---may differ in substantive ways.

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Communication of Complex Information: User Goals and Information Needs for Dynamic Web Information by Michael J. Albers

communication of complex information albers michael j

Author Keywords audience analysis, user goals, information needs, information relationships As technical communication gains the technology to deliver dynamic custom documents, the importance of audience analysis increases. Author Michael Albers takes the view that the content of the information system is the most important component. The purpose of this special issue is to step back from a close examination of any particular technology or job description, and instead to examine how they will affect the development of technical communication as a discipline. It is the ideal place to discuss an important issue either for the technical documentation, either for software engineering or for design of communication communities: translation, internationalization, localization, and globalization. Understanding information in complex situations is essentially always cognitively-based rather than physically-based although physical interaction may be required to control the situation.

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